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Privacy Policy for Your Account

We collect only the account details needed to verify deposits from Touch 'n Go eWallet, Boost and GrabPay, secure your login, and process withdrawals back to your wallet.

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arsenal888a Privacy Policy for Your Account
CONTACT PATHS

Reach Us About Privacy

Questions about your data, requests to update your mobile number, or account-closure requests go through the same support channels we use for deposits and withdrawals. Live chat is the fastest path for urgent requests; email works when you need a written record of your request.

Live Chat Open the chat widget on any page to ask about data access, correction or deletion. Our team confirms your identity with your registered mobile number before processing privacy requests.
Email Support Send your request to the support email listed in the account dashboard. Include your username and registered mobile number so we can verify the request before releasing or updating personal data.
Account Dashboard Log in to view the mobile number and wallet identifiers we have on file. You can update your mobile number directly; wallet changes require a support ticket to prevent fraud.
DATA PRACTICES

How We Handle Your Information

We built our account flow around the wallets Malaysia players already use daily, so the data we collect matches what those wallets require to clear a deposit. Security, retention and your rights over that data follow the framework below.

What We Collect

Mobile number for login PINs, wallet account ID to match deposits from Touch 'n Go eWallet or Boost or GrabPay, transaction amounts and timestamps, and game-play records.

Cookies and Tracking

Session cookies keep you logged in across pages; no third-party ad trackers or analytics cookies are loaded. Clear your browser cookies to reset your session; you'll receive a fresh OTP when you log back in.

Data Retention

Transaction records are kept for the period local financial-record rules specify, typically several years. Game-play logs are retained for dispute resolution then deleted. Close your account to stop new data collection; existing records follow the retention schedule.

Your Rights

Request a copy of your data, ask us to correct an error in your mobile number or wallet ID, or request account deletion through live chat or email support. We confirm your identity before releasing or changing personal data.

Privacy Policy Questions

We collect your wallet account identifier, the deposit amount, and the timestamp so we can match the incoming transfer to your account balance. Your mobile number is already on file from registration to send login PINs.

Yes. Contact support through live chat or email with your username and registered mobile number. We'll send you a summary of your personal data, transaction history, and game-play records within the timeframe local rules specify.

Log in to your account dashboard and update your mobile number in the profile section. You'll receive a one-time PIN at the new number to confirm the change before it takes effect.

We share wallet transaction details only with our payment processor to clear deposits and withdrawals. We do not sell your data to advertisers, data brokers, or third-party marketers outside that payment flow.

Transaction records are retained for the period local financial-record-keeping rules require, usually several years. After that retention period expires we delete the records. Close your account to stop collecting new data; old records still follow the schedule.

Yes. Send an account-closure request through live chat or email support. We'll close your account immediately and delete personal data after the mandatory financial-record retention period ends, as local law requires.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.